Your information, explained
Privacy policy.
Effective and last updated: 2 October 2026
House of G is operated by Epochworks Limited (“we”, “us”). This policy covers the House of G app, its online services and this website during our beta.
For questions or requests about your information, email support@epochlimit.com.
1. Information we process
- Account information. Your email address, account identifier, display name, verification status, session records and account preferences, such as language and time zone. We send email verification codes to sign you in.
- Birth details and charts. The birth date, birth time (or your indication that it is unknown), birthplace and associated coordinates and time zone that you enter, together with the charts and interpretations derived from them. Birthplace coordinates describe the place you select; they are not live device location.
- Content and activity. Messages you send to G, conversation history and summaries, questions and focus areas, tarot selections and readings, daily readings and related progress or interaction records. If you use compatibility features, we also process the details you enter about another person. Only provide information you have permission to share.
- Technical information. IP address, user-agent information, request and session timestamps, errors and other service logs used to operate and protect the service.
- Support information. The email address, messages, attachments and other details you choose to send us. Feedback sent through Apple’s TestFlight can include the feedback and diagnostics Apple makes available to developers.
Please avoid including passwords, identity documents, payment details or sensitive information that is not needed for your use of the app in conversations or support messages.
2. How we use information
We use this information to authenticate your account, calculate and display charts, personalize readings and conversations, save your history and preferences, deliver verification emails, provide support, diagnose failures and prevent misuse.
G’s responses and some readings are generated using artificial intelligence. To produce a response, relevant content—such as your current message, recent conversation history, conversation summaries, preferred name, focus areas and chart or reading context—may be sent to our model provider. Generated content can be inaccurate; it should not be relied on for consequential decisions.
The current beta and this website do not include advertising SDKs or marketing trackers.
3. Service providers and disclosures
We use providers to deliver the service:
- Cloudflare provides website and API hosting, data storage, request processing, security and verification-email delivery. See Cloudflare’s privacy policy.
- DeepSeek provides the language-model API used to generate responses and readings. Relevant prompts and context are processed by DeepSeek. Its published policy describes processing and storage in the People’s Republic of China. See DeepSeek’s privacy policy for its practices, including retention and use of information. We do not represent this integration as having zero retention or a no-training guarantee.
- Apple distributes the beta through TestFlight and processes information related to its platform, including beta feedback and diagnostics. See Apple’s privacy information.
We may also disclose information where required by law or where necessary to investigate abuse and protect the security or rights of our users and service. Your conversations are not published on this website.
4. Storage, security and retention
Account and app content is stored using Cloudflare services. Information may be processed outside the country where you live, including by DeepSeek in China. Your device also stores local preferences and cached app data; session credentials use the platform’s secure storage.
We use HTTPS for network requests, authenticated access to account data and restricted access to service credentials. No storage or transmission system can guarantee absolute security.
During the beta, saved account information, birth profiles, conversations and readings remain available until removed through an applicable feature or a verified deletion request; there is currently no general automatic expiration schedule for this content. Technical logs, verification and session records follow the relevant system or provider retention settings. Backups and provider-held records may persist beyond deletion from active app storage.
When you request deletion, we will explain any information that must be retained for a legal or security reason. Removing the app from your device, signing out or archiving a conversation does not by itself delete your server-side account data.
5. Your choices and requests
You can edit supported profile fields in the app. You can also request access to, correction of or deletion of your account information by emailing support@epochlimit.com. During the beta, these requests are handled manually after we verify account ownership. To delete your account, use the subject “House of G account deletion” and send the request from the email associated with your account.
You can stop future submissions to the model provider by not using generated-reading and conversation features. Contact us if you want to stop using the service and remove the information already stored. Where processing relies on consent, you may withdraw it by contacting us; withdrawal does not undo processing already performed.
Depending on where you live, you may also have rights to data portability, to object to or restrict processing, and to complain to a relevant data protection authority. Contact us to exercise applicable rights.
6. This website and local storage
This informational website has no account sign-in, contact form or third-party analytics script. It does not set marketing cookies. Cloudflare processes network requests to serve and protect it and may use necessary security mechanisms. If you email us, your email provider and our email services process that correspondence.
The app uses local storage for preferences and cached state, and secure storage for authentication. Those app functions are separate from visiting this website.
7. Children’s information
If you believe a child has provided personal information to House of G that should not be processed, contact us at support@epochlimit.com so we can investigate and handle an appropriate deletion request. Please do not enter a child’s personal details in chats or compatibility profiles.
8. Policy changes
As the beta evolves, we may update this policy to reflect changes in the service or our practices. We will update the date on this page and provide additional notice or obtain consent where required.